FieldRelay Terms of Use

These Terms of Use ("Terms") govern your access to and use of FieldRelay, including its mobile applications, websites, software, features, and related services (the "Service"). FieldRelay is provided by Ahrok LLC ("Ahrok," "we," "us," or "our"). By creating an account, purchasing a subscription, or using FieldRelay, you agree to these Terms. If you use FieldRelay for a company or organization, you represent that you are authorized to bind that organization.

FieldRelay is software designed to help construction businesses and project participants coordinate projects, teams, tasks, field activity, documents, photos, communications, client interactions, schedules, decisions, reports, alerts, and related operational information. Features may vary by account, platform, subscription, and release version.

You must be legally capable of entering into a binding agreement to use the Service. You are responsible for accurate account information, maintaining the confidentiality of credentials, and all activity under your account. Notify us promptly if you suspect unauthorized access. You may not share or use credentials to bypass applicable role, seat, organization, or subscription restrictions.

FieldRelay may permit administrators to invite team members, field workers, clients, contractors, or other participants and assign project access or roles. The organization is responsible for deciding who should have access, maintaining appropriate permissions, and removing access when it is no longer required. Users may access only organizations, projects, and information they are authorized to use.

Certain features may require a paid FieldRelay Plus subscription. The price, billing period, included features, and applicable taxes are displayed before purchase. Unless otherwise stated at purchase, a subscription automatically renews at the end of each billing period until canceled. FieldRelay currently may offer monthly subscription billing; available plans can change prospectively.

If you purchase an auto-renewing subscription, your applicable app-store or payment account will be charged at the price shown at purchase and again at each renewal unless you cancel before renewal.

• Subscriptions purchased through Apple are managed through the Apple account used for the purchase.
• Subscriptions purchased through Google Play are managed through the Google Play account used for the purchase.
• Cancellation stops future renewal but ordinarily does not refund a billing period already purchased, except where required by law or platform policy.
• Deleting a FieldRelay account does not automatically cancel a store subscription unless the applicable platform confirms otherwise.

You retain your rights in project information, messages, reports, task data, schedules, photos, documents, client information, and other content submitted by you or your authorized users ("Customer Content"). You grant Ahrok a limited license to host, process, transmit, reproduce, back up, and otherwise use Customer Content as reasonably necessary to operate, secure, maintain, support, and improve the Service and comply with law. You represent that you have the rights and permissions necessary to submit Customer Content.

You may not use FieldRelay to violate law; infringe intellectual property, privacy, or other rights; harass or harm others; distribute malware; interfere with the Service; probe or circumvent security controls; gain unauthorized access; scrape data except through authorized functionality; impersonate another person; or use the Service in a fraudulent, deceptive, or abusive manner.

FieldRelay is a coordination and information-management tool. It does not provide architectural, engineering, legal, accounting, safety, code-compliance, inspection, estimating, scheduling, or professional construction-management advice. It does not replace qualified professionals, contractual notice procedures, inspections, safety programs, permits, building codes, regulations, or an organization's independent judgment. Users remain responsible for all construction, safety, contractual, financial, and operational decisions.

FieldRelay may provide reminders, alerts, due dates, schedules, notifications, and related information for convenience. Delivery may be delayed, interrupted, inaccurate, or unavailable because of device settings, connectivity, third-party services, user configuration, or other factors. Do not rely on FieldRelay as the sole means of meeting a legal, contractual, safety-critical, or time-sensitive obligation.

FieldRelay may assist with project recordkeeping, but customers remain responsible for maintaining any independent records, backups, notices, or archives required by contract, law, professional practice, insurance, or internal policy. We do not guarantee that any particular FieldRelay record will satisfy a legal or contractual recordkeeping requirement.

FieldRelay may depend on app stores, cloud infrastructure, authentication, subscription management, notification services, and other third-party providers. Your use of a third-party service may also be subject to that provider's terms. Ahrok is not responsible for third-party services outside its reasonable control.

FieldRelay, its software, interface, design, branding, documentation, and related technology are owned by Ahrok or its licensors and protected by applicable law. Subject to these Terms, Ahrok grants you a limited, non-exclusive, non-transferable, revocable right to use FieldRelay for its intended purposes while you are authorized to access the Service.

We work to maintain a reliable Service but do not guarantee uninterrupted or error-free availability. Features may be added, modified, suspended, or removed as FieldRelay evolves. Maintenance, security events, network failures, software defects, third-party outages, or circumstances outside our control may affect the Service.

We may suspend or terminate access when reasonably necessary to protect the Service or users, investigate suspected abuse or security risk, comply with law, address nonpayment, or enforce these Terms. You may stop using FieldRelay at any time. Subscription cancellation and account deletion are separate actions unless expressly stated otherwise.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIELDRELAY IS PROVIDED "AS IS" AND "AS AVAILABLE." AHROK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT INFORMATION IN THE SERVICE WILL ALWAYS BE COMPLETE OR ACCURATE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AHROK AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, PROJECT DELAYS, CONSTRUCTION COST OVERRUNS, OR LOST BUSINESS OPPORTUNITY ARISING FROM FIELDRELAY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AHROK'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO FIELDRELAY WILL NOT EXCEED THE GREATER OF THE AMOUNT PAID FOR FIELDRELAY DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).

To the extent permitted by law, a business or organization using FieldRelay agrees to defend, indemnify, and hold harmless Ahrok and its members, officers, employees, contractors, and affiliates from third-party claims and reasonable costs arising from Customer Content, misuse of the Service, violation of these Terms, or violation of another person's rights, except to the extent caused solely by Ahrok's unlawful conduct where indemnification is prohibited by law.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Subject to rights that cannot lawfully be waived, disputes arising from these Terms or FieldRelay will be brought in a court of competent jurisdiction in New York.

We may update these Terms as FieldRelay, applicable law, or our business practices change. Revised Terms will be posted with an updated date. Where required by law, we will provide additional notice or request consent.

Our handling of personal information is described in the FieldRelay Privacy Policy. Questions about these Terms may be submitted through the Ahrok contact page or to hello@ahrok.site.